Audience

Every company that needs a customer data foundation

About Segment

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

More Popular Alternatives & Related Software
OneTrust Privacy Automation
OneTrust Privacy Automation
(1 Rating)
Go beyond compliance and build trust through transparency, choice, and control. People demand greater control of their data, unlocking an opportunity for organizations to use these moments to build trust and deliver more valuable experiences. We provide privacy and data governance automation to help organizations better understand their data across the business, meet regulatory requirements, and operationalize risk mitigation to provide transparency and choice to individuals. Achieve data privacy compliance faster and build trust in your organization. Our platform helps break down silos across processes, workflows, and teams to operationalize regulatory compliance and enable trusted data use. Build proactive privacy programs rooted in global best practices, not reactive to individual regulations. Gain visibility into unknown risks to drive mitigation and risk-based decision making. Respect individual choice and embed privacy and security by default into the data lifecycle.
Learn more
PrivacyPillar
PrivacyPillar
(6 Ratings)
PrivacyPillar Consent Management Platform (CMP) is a global, cloud-based data privacy management solution that helps agencies and organizations collect and manage first-party data, all while complying with the latest industry guidelines and as new compliance regulations expand in additional countries and US states. PrivacyPillar CMP enables businesses to give power back to their customers with control over their consent to sharing data, leading to better segmentation, personalization, and addressability across devices, while meeting compliance requirements for web & mobile. PrivacyPillar CMP is a comprehensive solution to manage multiple brands and websites in one place, helps you organize your consent across all domains, brands, and websites in real time, and providing a centralized dashboard for managing all your website's data privacy operations, including GDPR, CCPA, CPRA, LGPD consent and right to be forgotten requests.
Learn more
Treasure Data
Treasure Data
Unlock the full potential of customer data to drive outstanding customer experiences. Treasure Data’s Enterprise Customer Data Platform unifies all types of online, offline and IoT device customer data to unlock critical business insights needed to drive business growth. Data points are like musical notes—small, but full of potential. Simply put, we are the only independent CDP with proven experience in solving the most complex data problems for the enterprise. We have 170+ connectors to work with any existing technology stack and are schema-flexible to ingest all types of data. We deliver enterprise-level security, scalability and continuity so you can unlock the power of customer data to deliver stellar brand experiences at scale. Capture all your online and offline customer interactions as they happen online and offline. Understand all brand interactions with precise detail.
Learn more
Mortar
Mortar
Mortar is the new way for your business to manage all your customer and business data. The platform takes you from data mess to data miracle, by giving you a single view of everything happening in your business, empowering you to make fast informed business decisions. Mortar saves you time, increases customer acquisition and engagement, and drives your revenue by cleansing, enhancing, and segmenting your data to give you a single unified view of your business, so while we master your data, you build your market Mortar unites all your fragmented data to give you one view of your business, so you can make better marketing and business decisions. 1. To increase engagement and conversions, monitor and access a single view of all your customers 2. Customer segmentation and data governance can increase brand trust 3. Unify your data to create a single, accurate view for all your customers 4. Multi-team empowerment through unified data
Learn more

Pricing

Starting Price:
$120 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Segment offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Twilio
Founded: 2011
United States
segment.com

Videos and Screen Captures

Play Video Segment Screenshot 1 Segment Screenshot 2
Other Useful Business Software
Boost Partnership Revenue and Engagement in minutes Icon
Boost Partnership Revenue and Engagement in minutes

Welcome to the next-generation PRM. Connect your CRM, launch your partner portal & start driving revenue on autopilot.

Introw is a next-gen Partner Relationship Management (PRM) platform built to seamlessly connect, engage, and grow your partner ecosystem—all while keeping your CRM as the single source of truth.
Learn More

Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online

Segment Frequently Asked Questions

Q: What kinds of users and organization types does Segment work with?
Q: What languages does Segment support in their product?
Q: What kind of support options does Segment offer?
Q: What other applications or services does Segment integrate with?
Q: Does Segment have an API?
Q: Does Segment have a mobile app?
Q: What type of training does Segment provide?
Q: Does Segment offer a free trial?
Q: How much does Segment cost?

Segment Product Features

Account Based Marketing

Campaign Personalization
Customer Segmentation
Engagement Monitoring
Target Account Identification
Analytics
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools

Consent Management Platforms

CCPA Compliance
GDPR Compliance
IAB Compliance
Cookie Crawling
Fingerprinting
Subdomains Compatibility
Design/Branding Customization
Responsive Design
Reporting / Analytics
Automatic Cookie-Blocking
CMS Integration
Tag Manager Integration
Additional Users / Permissions
Whitelabel Solution

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Roles Management
Email Management
Deletion Management
Policy Management
Process Management
Access Control
Data Profiling
Data Discovery
Storage Management
Data Mapping

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Privacy Management

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification
GDPR Compliance
CCPA Compliance

Data Quality

Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Address Validation
Metadata Management

Master Data Management

Data Governance
Data Masking
Data Source Integrations
Match & Merge
Multi-Domain
Process Management
Relationship Mapping
Hierarchy Management
Metadata Management
Visualization

Personalization

Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
A/B Testing
Abandoned Cart Saver
Content Analytics

Product Analytics

Automatic Data Capture
Real-Time Data Analysis
User Segmentation
Attribution
Customer Journey Analytics
Touchpoint Analytics
Product Engagement Scoring
Data History Retention
Churn Reporting
Data Export
Data Labeling
Customer Feedback Collection
Customer Guidance

eCommerce

Order Management
Customer Accounts
Loyalty Program
Catalog Management
Promotions Management
Returns Management
Channel Management
Multi-Store Management
Email Marketing
Inventory Management
Shopping Cart
Product Configurator
SEO Management
Templates
Kitting
Mobile Access
Data Security
Reviews Management
CRM

Segment Additional Categories

Segment Reviews

Write a Review
  • Ayush G.
    C Parts Expert
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Twilio Segment review"

    Posted 2024-01-30

    Pros: Intuitive UI & workflows for managing data pipelines. Prebuilt integration with hundreds of apps & platform. Consolidates customer data from diverse sources into unifies profiles.

    Cons: The major con about Twilio Segment is its complex pricing plans makes it expensive to use it on a scale.

    Overall: Segment provides a reliable foundation for centralized customer data across tools. But leveraging data insights requires some additional investments in analytics.

    Read More...
  • Sakshi S.
    Inside Sales Representative
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unifying customer data for Seamless engagement"

    Posted 2024-01-23

    Pros: Twilio Segment serves as a powerful customer data platform, allowing businesses to consolidate & manage customer data from various sources, creating unified for enhanced understanding.

    Cons: The pricing model may vary based on the usage & businesses need to carefully assess their data processing & storage requirements to manage cost effectively.

    Overall: Twilio Segment stands as a valuable solution for businesses aiming to centralize customer data & orchestrate personalized engagement across multiples channels.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?