Audience
Serving consumer-oriented brands with a large number of customer conversations to meet the demands of on-the-go consumers. Clients span retail, travel, gaming, online services, higher ed, and fin serv
About Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
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Pricing
Starting Price:
$250 per month
Pricing Details:
Pricing is conversation-based
Free Trial:
Free Trial available.
Company Information
Quiq
Founded: 2015
United States
quiq.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Quiq Frequently Asked Questions
Quiq Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Email Automation
Video Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Action Management
Feedback Management
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Virtual Assistant
Workflow Management
Email Management
Surveys & Feedback
Live Chat
Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customizable Branding
Geo Targeting
Offline Form
SMS Marketing
2-Way Messaging
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Artificial Intelligence
Contact Management
Polls / Voting
Text-to-Win