Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

About Ochatbot

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot.

Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee.

Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking.

The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights.

Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

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Pricing

Starting Price:
Free
Pricing Details:
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Ochatbot offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

Videos and Screen Captures

Play Video Ochatbot engaging shoppers with questions Ochatbot builder with real-time bot tester
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Ochatbot Frequently Asked Questions

Q: What kinds of users and organization types does Ochatbot work with?
Q: What languages does Ochatbot support in their product?
Q: What kind of support options does Ochatbot offer?
Q: What other applications or services does Ochatbot integrate with?
Q: Does Ochatbot have an API?
Q: Does Ochatbot have a mobile app?
Q: What type of training does Ochatbot provide?
Q: Does Ochatbot offer a free trial?
Q: How much does Ochatbot cost?
Q: What pricing for support is available for Ochatbot?
Q: What pricing for training is available for Ochatbot?

Ochatbot Product Features

Artificial Intelligence

For Healthcare
Multi-Language
Chatbot
For Sales
Rules-Based Automation
Machine Learning
Natural Language Processing
Predictive Analytics
Virtual Personal Assistant (VPA)
Process/Workflow Automation
For eCommerce
Image Recognition

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Payment Integration
Prediction

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant
Speech Recognition
Speech Synthesis

Conversational Marketing

Appointment Scheduling
Chatbot
Lead Distribution
Lead Qualification
Product Recommendations
Audience Segmentation
Email Automation
Group Messaging
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat

Live Chat

Proactive Chat
Website Visitor Tracking
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Screen Sharing
Third Party Integration
Transfers / Routing

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Offers & Discounts Notifications
Product Recommendations
Reporting / Analytics
Dynamic Pricing
Personalized Site Navigation
Social Insights

Ochatbot Additional Categories

Ochatbot Reviews

Write a Review
  • Daniel B.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Increased our sales!"

    Edited 2022-09-14

    Pros: I love this tool!

    The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI.

    The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.

    Cons: I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.

    Overall: Ochatbot has increased our sales, we are getting more leads & spending less time dealing with support tickets - I can't ask for anything more!

    Read More...
  • An Ochatbot User
    Founder
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best eCommerce Chat Bot That Exists"

    Posted 2022-01-01

    Pros: Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

    Cons: Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

    Overall: As a long time digital marketer I'm very picky on my tools. Sometimes you can't beat raw human interactions. Well when it comes to chatbots oMetrics far exceeded my expectations. It's literally the best tool I've seen. The team is a very stand up crew and the really support you through the process. 10 out 10

    Read More...
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