Audience
eCommerce and retail brands
About Heyday AI
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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Pricing
Pricing Details:
Custom pricing based on the use case. Talk to sales - book a demo today!
Company Information
Hootsuite
Founded: 2008
Canada
heyday.ai
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Heyday AI Frequently Asked Questions
Heyday AI Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Complaint Management
Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Self Service Portal
Survey Management
Corrective Actions (CAPA)
Forms Management
Quality Assurance Management
Routing
Social Media Monitoring
Conversational AI
Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant
For Developers
Speech Recognition
Speech Synthesis
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Group Messaging
Customer Communications Management
Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content
Batch Communications
Content Management
Email Distribution
Print Management
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Churn Management
Community Management
Content Syndication
Gamification
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Action Management
Knowledge Management
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting
Customer Service
Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Call Center Management
Knowledge Base
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Onboarding
Usage Tracking / Analytics
Customer Lifecycle Management
Health Score
Revenue Management
Win / Loss Analysis
Lead Capture
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Online Forms
Business Card / Badge Scanning
Lead Scoring
Lead Generation
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Segmentation
Visitor Identification
Contact Discovery
Contact Import/Export
Lead Scoring
Pipeline Management
Prospecting Tools
Lead Nurturing
A/B Testing
Campaign Management
Lead Capture
Lead Notifications
Lead Segmentation
Performance Metrics
Personalization
Drip Campaigns
Lead Scoring
Pipeline Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Remote Support
File Transfer
Live Chat
Real-time Chat
Screen Sharing
Session Transfer
Surveys & Feedback
Diagnostic Tools
Remote Control
Session Recording
Heyday AI Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great app" Posted 2021-03-10
Pros: Fast and excellent app, chat solutions for all websites and developers.
Cons: I like all app functionality.
Overall: It has multiple functionality and swiftness in response. You only pay 13 usd to get premium for 1 month and a free trials
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