Dameware Remote Everywhere vs. Electric Comparison


Dameware Remote Everywhere SolarWinds	Electric	+	+
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		Related Products Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7, enterprise-grade, personalized IT support to end users, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards through responsible AI frameworks. 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About SolarWinds® Dameware Remote Everywhere (DRE) provides a powerful remote support solution for IT professionals to access nearly any platform or device to solve issues quickly. It delivers clear visibility and communication capabilities to solve technical problems fast and delight end users. Packed with all the features of premium, expensive solutions, DRE offers powerful tools, reporting, and session monitoring at an affordable price.	About Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT Help Desk Manager, IT Manager, IT Generalist, and IT Help Desk Analyst.	Audience Companies with 10-500 employees
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.4 / 5 ease 4.7 / 5 features 4.3 / 5 design 4.9 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information SolarWinds Founded: 1999 United States www.solarwinds.com/dameware-remote-everywhere	Company Information Electric Founded: 2016 United States www.electric.ai
Alternatives LogMeIn Resolve GoTo	Alternatives PeopleForce
MSP360 Connect MSP360	Montra Montra Technologies
Radmin Famatech	JumpCloud
Dameware Remote Support SolarWinds	Atera
LogMeIn Rescue GoTo View All	Fortinet View All
Categories Help Desk IT Management ITSM Remote Desktop Remote Support	Categories Cloud Management Cloud Security DNS Security Endpoint Protection Help Desk Identity and Access Management (IAM) Identity Management IT Management IT Security IT Service ITSM Mobile Device Management (MDM) Network Management Onboarding Privileged Access Management Remote Support RMM SaaS Management Service Desk
Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Show More Features Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management	IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Show More Features Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management
Integrations Asana Box Cisco Meraki Datto SIRIS Docusign Jamf Now Kaseya BMS Mailchimp Malwarebytes Microsoft 365 Microsoft Teams Okta Perimeter 81 RingCentral RingEX Slack Trello Ubiquity VMware Cloud Zoom Show More Integrations View All 1 Integration	Integrations Asana Box Cisco Meraki Datto SIRIS Docusign Jamf Now Kaseya BMS Mailchimp Malwarebytes Microsoft 365 Microsoft Teams Okta Perimeter 81 RingCentral RingEX Slack Trello Ubiquity VMware Cloud Zoom Show More Integrations View All 23 Integrations
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