Q&A with SafeDNS: Stay On The Safe Side

By Community Team

SafeDNS has been out there for 10 years saving the day for more than 4000 businesses. If web content filtering remains to seem like a way-too-simple-to-protect solution to you and your company, SafeDNS is here to prove you wrong. DNS web filtering might seem simple – and it actually is – but it solves one of the most difficult tasks in cybersecurity. With such a solution installed on your WiFi router or a PC you will simply not be able to access dangerous resources, therefore, will have no possibility to catch anything harmful out there.

How does DNS filtering protect users from malware?

DNS filtering is basically a bridge between an IP address and a domain name which simplifies their communication. Once you choose the categories of websites you wish to block in the dashboard of SafeDNS, the filtering rules apply to the protected networks and devices. All DNS requests from these networks and devices will then be redirected to the SafeDNS servers, where each request is categorized and checked in with the content categories you have previously blocked. After that, it could go two ways: if the request is for a site not included in any of the blocked categories or in any blacklist, the IP address of the site will be returned, and the web page will open before your eyes. However, if the site is in a blocked category, then the answer will contain the IP address of the SafeDNS block page. As a side note – the blockpages are customizable to whatever you want your employees to see.

Who can benefit from using web content filtering?

Literally anyone. Use it at work to shield your corporate network from cyberattacks & time wasting resources. Use it as an MSP to enhance your clients’ cybersecurity. Use it at home to protect kids from things they are not ready to see, teach them to use the internet safely. Change policies, change categories (SafeDNS has 61 to choose from), customize your own blockpages, add VPN, block apps with the AppBlocker feature, add users, make schedules, create your own Allow and Deny lists – make it Allow-list only if you want!

How exactly does it save money?

Cyberattacks cause losses of irretrievable data, money and resources. It is no surprise that top managers of enterprises and CEOs of SMEs are eager to spend larger sums on cybersecurity and build up more shields against malware attacks. In 2021, an average cost of a data breach was $4 million. This number will go up as hackers are easy to adapt to new conditions, so cybersecurity is not a one-time payment. It is a must for companies to add more layers of protection and constantly monitor the security of their resources. And this is how web filtering helps – it is a cheap solution that saves a lot of money.

What are top threats businesses should be on the lookout for?

Most of all, malware. A random click on a banner, an accident click on an unknown website, and your network is infected. In some cases, you are not even aware of being

hacked. Phishing sites pose a threat as well – they are copies of official marketplaces or stores. As soon as you fill your personal information in, you lose the game (and money). There is a great deal of such threats, and it has become impossible to stay aware of them all and sane at the same time. That’s the main reason investing in cybersecurity is more than urgent.

Web filtering usually blocks websites, can SafeDNS block apps?

Yes, it can! We have recently released a new feature called AppBlocker. For current users, it can be easily found in the Categories tab. AppBlocker can restrict access to ecosystems like Apple or Google, as well as resources and services like Slack, Zoom, RingCentral, Dropbox, Skype and a lot more. To become a user for free and check out the feature, just register for a free 15-day trial.

Do I need to install software or buy any hardware to use SafeDNS?

Not at all. The dashboard can be accessed via browser, all functionality is available from there. You may install SafeDNS on your corporate WiFi router or deploy the system on separate devices with Windows, Linux, Android, MacOS & iOS agents. That depends on the number of users, the particular project & its needs.

Do you track my traffic?

No, we don’t track the traffic. First, we have no such desire, nor need – we are here to make the internet safer for you. Secondly, we simply do not have access to this kind of information.

Can I set different filtering rules on the devices?

Sure, you can customize your filtering profiles and apply them to particular devices and users. Moreover, if you’d like, you can customize your very own corporate (or personal) blockpage.

Does SafeDNS work with Active Directory?

Yes, it does. After simple configuration steps, anyone can get it working. In case you get lost in the process, just turn to our support team.

How much time do I need to wait for SafeDNS support to reply?

In the last month, our support team has replied to requests in chat in approximately 67 seconds. During the last year, the average time of reply was 2 minutes. We are always online and ready to assist.

How can I learn more about SafeDNS and how to smartly invest in cybersecurity?

For now, try out web filtering yourself with a free 15-day trial for business, resellers, WiFi providers or homes. Before it ends, our specialists will contact you and prepare the package

perfect for you. In the meantime, check out as many SafeDNS features as you can. “If  needed, feel free to reach out to us via phone by +1 800.820.2530,  [email protected] or a contact form on our website”.

Join us on the safe side of the internet.

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